Shipping Policy

Last updated: June 2026

At Happy Pet World, we deliver pet products across Pakistan right to your doorstep. Please read our shipping policy below for full details.

1. Shipping Rates

• Free Shipping on all orders over PKR 4,000
• A standard shipping fee applies to orders below PKR 4,000 (calculated at checkout)

2. Delivery Timeframes

• Karachi: 2–5 business days
• Other cities across Pakistan: 5–7 business days

Please note that delivery times are estimates and may vary due to public holidays, weather conditions, or courier delays.

3. Order Processing

Orders are processed within 1–2 business days after payment confirmation. You will receive a confirmation once your order has been dispatched.

4. Courier Services

We work with reliable courier partners to ensure your order arrives safely and on time. Courier details will be shared with your dispatch confirmation.

5. Order Tracking

Once your order is shipped, you will receive tracking information via email or WhatsApp so you can monitor your delivery.

6. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date and we will resolve the issue promptly.

7. Contact Us

For any shipping-related queries, reach out to us:

📧 Email: info@thehappypetworld.com
📍 Location: Karachi, Pakistan